We asked our customers why they chose acticare as their supplier for nursing and care home supplies. Rather than tell you why we think we are the best supplier for your needs, listen to what other care professionals have to say;
'Absolutely fantastic, just brilliant, excellent. Everything we require, you sort for us, even when we don’t really know what we want ourselves!' (Bev)
'Reliable, honest, dependable, knowledgeable, innovative, great integrity. Integrity is the biggest single thing that makes you different.' (Phil)
'You are brilliant at what you do, you’re very efficient, I’ve never had a problem with acticare.' (Michael)
'Excellent, absolutely excellent. Always so helpful. Go above and beyond helpful. Speed of delivery. What we order is what we get. You always send what we ask for, accurate.' (Elaine)
'Efficient, helpful, friendly.' (Sue)
'Efficient, Matron thinks you are marvellous! Quick service. Continuity of service, you do what you say, it’s all about customer service really. Competitive price. Nice that Anthony pops in to see us, gives the personal touch.' (Lyndsay)
'Efficient, Reliable, Dependable, Friendly, Honest, Staff are really friendly, committed. I can’t say anything bad about you.' (Ketty)
We get that you are under pressure to achieve an exceptionally high level of care in a very demanding environment. We know the physical and emotional toll that comes with your role. You can believe us when we say with total sincerity: you care. we care.
This is not some catchy phrase that we dreamt up just because it would sound good. As the customer comments above show, we truly go above and beyond to provide you with an exceptional level of service. When you phone acticare, you speak to real people who understand you and work hard to offer the exact solution that is best for you.
Of course, we offer all the standard things you would expect, such as a low carriage paid order value (just £50 for all of mainland UK) and free Next Day delivery for orders placed before 3PM. We also do our utmost to deliver orders received after 3PM on a Next Day service as well, as part of our commitment to exceed expectations whenever we can.
And if you would like your deliveries to be made to the store rather than left inside the door – just ask. We will be happy to follow any special delivery instructions you provide!
We believe in the importance of an old-fashioned commitment to customer relationships, which is why as an acticare customer you will enjoy regular visits from our external sales team. With many years of experience in the trade, our sales persons will be helpful and supportive, assisting you to take advantage of the full range of acticare products and services.
Try us first for any requirement you may have – in the unlikely event it is not something we ourselves do, we maintain a current database of reputable companies across the UK that can help you and will be more than happy to point you in the direction of someone that will help.